Privacy policy
Last updated: 25/04/2026
Amazed Electrical Pty Ltd is committed to providing quality services while protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). A copy of the APPs is available on the Office of the Australian Information Commissioner (OAIC) website: www.oaic.gov.au.
1. Personal Information We Collect
Personal information means information or an opinion that identifies you. Examples include your name, address, email address, and phone number; business or project details you provide when requesting a quote; any correspondence you send to us; and device or usage information collected automatically through our website, such as IP address, browser type, and pages visited.
We do not collect or process financial or payment details through this website, as we do not sell products or process transactions online.
2. How We Collect Personal Information
- When you contact us via our website, email, or phone
- When you request a quote, service, or information
- Through cookies and analytics tools that help improve our website experience
- From publicly available sources or third parties where applicable
Where possible, we will tell you why we are collecting your information and how it will be used.
3. How We Use Your Personal Information
- To provide and manage our electrical and related services
- To respond to enquiries and send requested information
- To maintain records for legal and administrative purposes
- To communicate updates, offers, or news that may be relevant to you (you can opt out at any time)
We only use your personal information for purposes you would reasonably expect, or as required by law.
4. Sensitive Information
We only collect and use sensitive information where necessary and with your consent, or as required or authorised by law. Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.
5. Disclosure of Personal Information
- To trusted third-party service providers that help operate our website or deliver services, for example hosting, email management, and analytics
- When you consent to such disclosure
- When required or authorised by law
We do not sell or rent personal information.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification, or disclosure.
When your personal information is no longer required, we will take reasonable steps to destroy or permanently de-identify it. Most records are retained for a minimum of seven years to meet legal obligations.
7. Access to and Correction of Your Personal Information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or outdated. We will not charge for access requests, although an administrative fee may apply for providing copies. Proof of identity may be required before we release information.
8. Maintaining Accuracy
We take reasonable steps to ensure your personal information is accurate and up to date. If you believe our records are incorrect or incomplete, please contact us so we can update them.
9. Cookies and Website Analytics
Our website may use cookies and analytics tools to collect non-identifiable information such as browser type, time spent on pages, and referring websites. This helps improve website performance and user experience. You can disable cookies in your browser settings.
10. Third-Party Websites
Our website may include links to external websites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies when visiting their sites.
11. Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on our website with the revised “Last updated” date shown above.
12. Contact Us
Amazed Electrical Pty Ltd
Suite 19 / 103 George Street, Parramatta NSW 2150
Email: info@amazedelectrical.com.au
Phone: 0404 605 400